Everything people ask before ordering.

No. Your reading explains the chart and its main ideas in English. You can start with the free introduction or open the sample pages to see how it reads.

Choose “I don’t know my birth time” on the form. Kairo uses the available birth information and identifies the missing hour pillar. Some parts of the interpretation will be more limited without it.

Kairo starts with your birth details rather than a questionnaire about your personality. It uses the traditional Saju framework to offer a perspective for reflection. It is not a scientifically validated personality assessment.

Not page by page. What the founder built is Kairo’s framework: the chapter structure, the interpretive rules and the standards each report is held to. Your chart is calculated by software, and the written report is generated by AI working within that framework, from your chart alone. Purchasing a report does not include a personal consultation with the founder.

That isn’t what the report sets out to do. It explores themes and questions through Saju. Compass considers a decision you describe, but it cannot establish what will happen or which option will work best. Use your circumstances, practical evidence and relevant professional advice when making important decisions.

Choose Origin for a broad exploration of your patterns. Choose Compass if you have one decision you want to reflect on. Choose Origin + Compass if you want both perspectives in two separate reports.

Paid readings are sent to your email, usually within an hour, as a PDF and a mobile-friendly reading page. If yours hasn’t arrived, check your spam folder or contact hello@askkairo.ai.

Email hello@askkairo.ai within 14 days of delivery for a full refund. You don’t need to explain your reason. The guarantee applies to Origin, Compass and Origin + Compass.

A PDF report, typeset the way a book is, plus a link to your own reading page that reads well on a phone and doesn’t expire. Origin usually runs 25–30 pages, Compass 45–50. The PDF download button lives on that page and stays available for 180 days.

Because the hour pillar depends on true local time, not the clock on the wall. Your birth city tells us the longitude and the time zone rules that applied on that date, so the pillar is calculated against the sky rather than against a modern time zone.

Yes. The form asks for the name that should appear on the report and the email it should be sent to, so you can enter theirs. You’ll need their birth date, time, and city — the reading can’t be written without them.

Your birth details are used to calculate your chart and write your report, and nothing else. We don’t sell them, and we don’t use them for advertising. Payment is handled by Gumroad, so your card details never touch our systems.

Gumroad is the merchant of record for every Kairo order. They process the payment and email your receipt, which is why the receipt comes from Gumroad and the reading comes from us. Refunds are issued through them too — email us and we’ll take care of it.

Because Gumroad is the merchant of record, your receipt and order history live with them rather than on this site — there’s no Kairo account to log into. Your receipt arrives by email from Gumroad right after purchase. To see past orders, sign in to your Gumroad Library with the email address you paid with. Your reading itself lives at the private link in your delivery email, which doesn’t expire. If you’ve lost that email, write to us and we’ll resend the link.

Yes. Kairo readings are written in English, from Korean Saju method. Korean and other languages may follow later.